Cookie Policy

How Stockivio uses cookies and how to control them.

Last updated: 1 June 2025

This Cookie Policy explains how Stockivio Technologies Private Limited ("Stockivio", "we", "us") uses cookies and similar tracking technologies on our website (stockivio.com) and within the Stockivio platform.

1. What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to website owners. Cookies can be "session cookies" (deleted when you close your browser) or "persistent cookies" (stored for a defined period or until deleted).

2. Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential for the Stockivio platform to function. They cannot be disabled.

  • stockivio_session — Maintains your authenticated session. Session cookie. Deleted on logout or browser close.
  • stockivio_csrf — CSRF protection token to prevent cross-site request forgery attacks. Session cookie.
  • stockivio_tenant — Identifies your account/tenant for routing. Persistent: 30 days.
  • tz — Stores your detected timezone for currency and time display. Persistent: 365 days.

2.2 Functional Cookies

These cookies remember your preferences to enhance your experience.

  • stockivio-theme — Stores your dark/light theme preference. Persistent: 365 days. First-party.
  • stockivio_lang — Stores your language preference. Persistent: 365 days. First-party.
  • stockivio_sidebar — Remembers your sidebar state (expanded/collapsed). Persistent: 90 days.

2.3 Analytics Cookies

These cookies help us understand how the website and platform are used, so we can improve them. All analytics data is aggregated and anonymised.

  • _ga, _gid — Google Analytics. Used to distinguish users and session data. Persistent: 2 years / 24 hours. Google Privacy Policy.
  • _stio_analytics — Internal Stockivio product analytics (feature usage, error rates). Persistent: 90 days. First-party only.

2.4 Support Cookies

  • intercom-id, intercom-session — Intercom live chat widget. Allows us to identify you when you start a support conversation. Persistent: 270 days. Intercom Privacy Policy.

2.5 Marketing Cookies (Optional)

These cookies are set only with your explicit consent. You can withdraw consent at any time.

  • _fbp — Facebook Pixel for ad measurement and retargeting. Persistent: 90 days. Only if you consent to marketing cookies.
  • _gcl_au — Google Ads conversion tracking. Persistent: 90 days. Only if you consent to marketing cookies.

3. How to Control Cookies

3.1 Cookie consent banner

When you first visit stockivio.com, a cookie consent banner allows you to accept or decline non-essential cookies. You can change your preferences at any time by clicking "Cookie Settings" in the footer.

3.2 Browser settings

You can control and delete cookies through your browser settings:

Note: Disabling strictly necessary cookies will prevent you from logging in to Stockivio.

3.3 Opt-out tools

4. Local Storage

In addition to cookies, we use browser local storage to save your dark/light theme preference (key: stockivio-theme) on your device. This data is not transmitted to our servers and can be cleared through your browser's developer tools.

5. Changes to This Policy

We may update this Cookie Policy from time to time. Material changes will be communicated via our website. The "Last updated" date at the top reflects the most recent revision.

6. Contact

For questions about our use of cookies, contact: privacy@stockivio.com